How do I place an order?
Orders are placed by purchase order or customer portal request. The team confirms availability, payment terms, lead time, and fulfilment route before release.
FAQs
Common questions.
Do you provide COAs?
Yes. COAs are available by batch and are designed to be surfaced inside the customer portal against the relevant order and shipment.
Do you hold safety stock?
The operating model is built around local stock positions, safety stock, inbound container visibility, and regional warehouse planning.
Can you support custom colours?
Yes. Custom capsule requests can be handled through the inquiry process and customer portal workflow.
Are prices public?
No. Capsules.com is a B2B supply site. Customer pricing is account-specific and only appears inside the portal.